Customer Feedback

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February 12, 2025
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10
min read
Everything You Need to Know About Online Customer Reviews in 2025
Online customer reviews are an incredibly powerful tool for marketing, but they also have an amazing impact on sales. Here's how to use them in eCommerce.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 16, 2025
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8
min read
Enterprise Feedback Management 2025: What It Is [+Why You Should Have It]
Discover what enterprise feedback management is and how it can streamline your business processes to boost customer experience. Read on!
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 15, 2025
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16
min read
How to collect customer feedback? 4 best ways to gain insights
The 4 best ways of collecting customer insights. Learn how to gather customer feedback and turn it into growth.
Sabina Fox
Senior Content Manager
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January 13, 2025
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14
min read
What is a Customer Feedback Loop and Why Do You Need One?
Effectively closing the feedback loop means happier customers and more revenue. Read our guide to find out why the customer feedback loop is important and how to create one.
Sabina Fox
Senior Content Manager
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January 6, 2025
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10
min read
Best Customer Feedback Management Tools in 2025
Read our guide to discover the top customer feedback management tools in 2025 and improve your customer satisfaction today!
Karolina Brach
Product Marketing Manager
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January 6, 2025
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10
min read
Best Customer Feedback Analysis Tools to Try in 2025
Find the best customer feedback analysis tools, get insights faster and improve customer experiences.
Karolina Brach
Product Marketing Manager
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January 6, 2025
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10
min read
Top 5 Methods for Collecting Customer Feedback Effectively
Discover some of the most effective ways to capture customer feedback based on your business goals with our guide.
Kasia Perzynska
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January 6, 2025
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12
min read
7 Types of Customer Feedback Examples to Drive Growth in 2025
Discover different customer feedback examples and learn how to make the most of them with Survicate to drive product growth and customer loyalty
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 6, 2025
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10
min read
How to Gather Actionable Feedback from Customers
Not sure how to use your customer feedback? Learn to gather actionable insights and implement them to increase the performance of your business.
Mile Zivkovic
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January 6, 2025
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12
min read
Complete Guide To User Feedback (Types, How To Collect+Analyze)
Collect user feedback to stay on top of your customer satisfaction and get a steady influx of product ideas your competitors may miss.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 2, 2025
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10
min read
9 Types of User Feedback and How to Use it for Best Results
There are many ways to collect feedback, and each has a certain purpose. Here are 9 of the very best ways to collect user feedback - and how to do it.
Kinga Edwards
Customer Experience Expert at Survicate
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January 2, 2025
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10
min read
Customer Feedback Email: +13 Templates and Best Practices
Learn how to craft the perfect customer feedback email to get quality insights into your product and win new customers.
Kinga Edwards
Customer Experience Expert at Survicate
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January 1, 2025
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13
min read
Customer Effort Score 101: A Complete Guide
CES measures how much effort is needed to perform an action. It is the best predictor of future purchase behavior. Learn how you can benefit from a CES survey!
Sabina Fox
Senior Content Manager
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November 25, 2024
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7
min read
A Practical Guide to AI Customer Feedback Analytics (for Marketers, PMs, and CSMs)
Learn how AI customer feedback can improve and speed up your efforts in feedback analysis that will translate into better customer understanding and enhanced customer experience.
Aldona Krysiak-Adamczyk
Senior Content Manager
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November 22, 2024
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10
min read
How to Respond to Negative Feedback [Examples]
What is negative feedback? Discover how to respond to bad reviews to benefit your business with our guide.
Sabina Fox
Senior Content Manager
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November 22, 2024
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10
min read
How to Handle Customer Complaints: The Complete Guide for B2B
Addressing customer complaints can help your business grow big time. Learn why it is important and how to handle customer complaints effectively step by step!
Kasia Perzynska
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November 22, 2024
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9
min read
Asking For Customer Feedback: How to Do it Without Being Annoying
Asking for customer feedback can feel like a chore and many times, it seems like you're bothering your customers. Here's how you can ask for feedback without being annoying.
Kinga Edwards
Customer Experience Expert at Survicate
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November 13, 2024
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10
min read
17 User Feedback Questions to Ask for Amazing Customer Insights
Collecting customer feedback is not difficult at all - you just have to know which questions to ask. Today, we show you what those questions are.
Kinga Edwards
Customer Experience Expert at Survicate
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November 13, 2024
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10
min read
10 User Feedback Form Examples You Can Grab Today
Tired of developing feedback forms that are ineffective? Never again. Get a list of powerful user feedback forms that you can use to grow your business.
Kinga Edwards
Customer Experience Expert at Survicate
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November 13, 2024
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5
min read
Negative Online Reviews: Not as Bad as You Think (Why?)
People often take negative reviews more seriously than positive reviews. But there are good reasons to be skeptical of negative online reviews. Here is why.
Kasia Perzynska